Table 1. Satisfaction survey questions for 11 services.

Service	Satisfaction survey questions
Beneficiality	The forest welfare facilities are well-equipped to meet the visit’s purpose.
	Various recreational activities are available within the forest welfare facilities.
	The experience programs were beneficial.
	The instructors of the experience programs are professional.
Affordability	The accommodation prices are reasonable.
	The meal prices are reasonable.
	The prices for forest welfare programs and memorial tree contracts are appropriate.
	The total cost of the visit is reasonable.
Supportability	The reservation and payment system is conveniently set up.
	Obtaining pre-visit information was easy.
	Facility, service guidance, and program explanations were provided smoothly without inconvenience.
Friendliness	The staff providing facility, service guidance, and program facilitation were friendly.
Promptness	Issues were addressed promptly.
	The contract procedures were completed swiftly.
Integration	Surrounding tourist resources are abundant.
	Local specialties and souvenirs are generally satisfactory.
Aesthetics	The natural scenery is excellent.
	A variety of seasonal plants are planted.
	The natural environment is well-maintained and undisturbed.
Accessibility	The distance from residential areas to the facility is reasonable.
	Public transportation is convenient.
	Facilities (accommodation, amenities, activities, etc.) are well-equipped for the elderly and disabled.
Safety	The area is managed safely without any risk factors.
	Installed facilities are set up and maintained safely.
	Walking trails are well-maintained.
Comfort	Accommodation, amenities, activities, and educational facilities are well-maintained.
	Convenience and sanitation facilities are clean and well-maintained.
	Accommodation facilities are managed comfortably.
Convenience	Parking facilities are ample.
	Amenities (visitor centers, kiosks, etc.) and basic support facilities are well-equipped.
	Exhibition and educational facilities (signage, classrooms, etc.) are adequately provided.
	The movement path between facilities (accommodation, amenities, activities, educational facilities) is convenient.
	There is a variety of camping sites.
	The spacing between camping sites is appropriate.